HOMA & CO PTY LTD

Return Policy

Our primary concern revolves around your satisfaction with the products you acquire from us. We have unwavering confidence in the quality of our offerings, and it is our desire for you to share the same sentiment. However, we understand that there may be instances when your purchase does not meet your expectations. In such situations, we strive to simplify the return process for your convenience.

Through our satisfaction guarantee policy, you can shop with assurance, knowing that if you are not entirely pleased with your purchase, you have the option to return it to us within 14 days of receiving it for a complete refund. We believe this timeframe is fair and reasonable, allowing ample opportunity for you to evaluate the product and make a decision.

Our objective is to ensure a straightforward and hassle-free return experience for you. Simply reach out to our customer service team to initiate the return process, and they will provide you with step-by-step guidance. Once we receive the returned product in its original condition, including all packaging and tags, we will promptly issue a full refund.

Please bear in mind that the refund will be processed using the same payment method utilized for the initial purchase. Our aim is to complete the refund process within 7-14 business days from the receipt of the returned product.

We are fully committed to ensuring your contentment with your shopping experience, and our satisfaction guarantee policy serves as a testament to that commitment. Thus, please shop with confidence, knowing that we have your back should you find yourself less than completely satisfied with your purchase.

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